The more things change…
It wasn’t that long ago that our industry was struggling with too many clients, not enough advisers and a perceived mis-match between fees and value.…
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The advice business is all about helping people
On any given day, in the media or at any industry conference /gathering, it’s a fairly good bet that technology (AI anyone?) will be figuring…
Efficiency isn’t just about tech
We’ve been pleased to be able to work this year with Iress through their innovative Advisely initiative, which has one of its main objectives to…
You’re worth your fees, right?
According to our latest data, the average fee being charged to advice clients today is $3,852; to be certain, this is simply the average being…
“Here’s how we do things around here and why” (onboarding a new employee)
You don’t need us to tell you how important your people are. So we won’t, other than to say… they represent the biggest and most…
It’s all new for new clients
It is often said that within the first seven seconds of meeting, people will form a solid impression of who you are and start to…
Different strokes for different folks – 1 in 7 clients are self-employed
Clients who are self-employed generally have different and more complex advice requirements and, as such, demands (our view) a differentiated approach from their adviser. Given…
The victory of the urgent
Why is it that urgent almost always takes precedence over the important? Is it simply the squeaky wheel impact? Will it really matter if the…
You hire a coach because – they’re not you!
5 tips to getting the most out of working with an external coach. Business plans don’t always work out (as planned …sorry!). It’s been our…
Seven essential truths about working from home
Working from home/hybrid work was ushered in courtesy of the global covid pandemic – in February this year, research* we conducted indicated that a massive…
Don’t let the sound of your own wheels drive you crazy
It’s no surprise that against a global background of political, economic and societal change, we’re noticing increasing levels of disengagement in business – between employer,…
Are we there yet (wherever ‘there’ is)?
‘No, I’m not aware of my employer’s business goals for the next 12 months’ – unfortunately this is a response we regularly receive when we’re…
Profitability is on the rise but have we turned the corner?
We’ll be releasing our full analysis on the business ‘health’ of Australian advice practices towards the end of this year (the tenth in our series…
Compare the pair – average vs highly profitable advice firms
It’s a question we are often asked; how can advice practice ‘A’ be charging its clients more than advice practice ‘B’ located just down the…
Communication – a key factor in client retention
Lots happening to kick off 2023 but a couple of stats from US based financial software company, YCharts, in particular caught our attention; according to…
What’s it going to take to attract and retain quality staff in 2023?
Key findings from our Staff Salaries & Benefits Research Report* shows the demand for quality staff is currently at an all-time high and it is…
Who’s paying what, how & why?
Sneak Peak of Results: Business Health Salary/Compensation Survey undertaken November/December 2022 into Australian advice practices There’s lots of interesting data coming out of our recent…
Data should be driving business decisions: don’t trust your gut
“What a business needs most for its decisions – especially its strategic ones – is data about what goes on outside it. Only outside a…